Shipping policy

Aldecoa Coffee Shipping Policy

1. Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 1-3 business days

5. Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped, which will include a tracking number you can use to check its status.

6. Customs, Duties, and Taxes

Aldecoa Coffee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

7. Damages and Lost Packages

Aldecoa Coffee is not liable for any products damaged or lost during shipping. If you received your order damaged or it was lost in transit, please contact the shipment carrier to file a claim.

8. Missing or Delayed Orders

If your order has not arrived within the expected delivery time, please contact us at notifications@eximiuscoffee.com with your name and order number, and we will look into it for you.

9. Returns and Exchanges

Please refer to our Return Policy for information on how to return your order.

10. Questions

If you have any further questions or concerns, please don't hesitate to contact us at: